Frequently Asked Questions

What vehicles do you service?
We specialize in Asian-import and domestic models from 2004 to present, from executive SUVs to your teen’s first car. We do not service hybrid or electric vehicles. For classic cars, we offer premium services at a higher rate after an initial assessment to ensure it’s a smart investment for both your wallet and our expertise. We reserve the right to refuse service based on vehicle age, condition, model, or parts availability, to maintain our high standards of quality. Our ASE Certified technicians deliver precision care tailored to every vehicle we accept.

What’s included in your inspections?
The RDS Comprehensive Vehicle Inspection, powered by AutoServe1, provides clear, color-coded results. Green for good, yellow for suggested, and red for required. We inspect your vehicle from top to bottom, including fluid levels and conditions, brake and tire measurements, and suspension component conditions. You’ll receive photos, videos, and detailed system insights via text or email, with a link to approve any or all recommended services. This service also provides a digital record, which allows us to track completed or deferred services and keep your vehicle’s needs crystal clear; now and in the future.

How does online scheduling work?
Book effortlessly on our scheduling page or our Google Business Page. Upload pictures or videos of any issues, select your service, and secure your slot in seconds. This convenience is designed for Metro Atlanta’s busiest drivers! After scheduling, drop your vehicle off in person during business hours or use our after-hours key drop. Envelopes are located next to the front door, and the key drop slot is on the first bay door to the right of the front door.

Why choose your maintenance services?
Our commission-free team delivers honest, dealership-caliber care using top-tier BG products for services such as transmission fluid transfusions, cooling system transfusions, and engine performance restoration services. For vehicles under 50,000 miles, we offer services that qualify your vehicle for the BG Lifetime Protection Plan, providing additional peace of mind. We also use Valvoline Premium Blue Full Synthetic oil paired with a rebate on every oil and filter change service, including a comprehensive inspection, to maximize performance and value.

Can I approve repairs remotely?
Absolutely. Post-diagnostic estimates are sent via text or email with your inspection results. Approve the full estimate or specific items through the link, or call 404-501-0904 to discuss your estimate and inspection findings with our team. At RDS Automotive Service, you are always in the driver’s seat.

How can I share my experience?
Pleased with your service? Leave a Google review on our homepage, Nextdoor, or Facebook! Your feedback helps us keep you and your precious cargo first.

Do you use eco-friendly practices?
We’re committed to sustainability in every service. Our BG products, certified for environmentally conscious formulations, pair with the responsible recycling of used oil, coolant, batteries, parts, plastic bottles, and cardboard, all in line with EPA standards. Our AutoServe1 digital inspections minimize paper waste, reflecting our dedication to Metro Atlanta’s community and environment.

What should I expect during my visit?
From the moment you book an appointment with us, we prioritize your convenience. Drop off your vehicle during business hours or use our after-hours key drop, then receive a detailed inspection report via text or email. Our team communicates every step of the way, ensuring a seamless experience tailored to your schedule. We even offer a texting service so you never have to leave a meeting to take a call from us!